Purpose of this statement
Educated Appointments Ltd uses technology to support recruitment activity across the Further Education, Skills, Training and Apprenticeship sectors.
This statement explains how we may use AI-assisted tools, what they are used for, what they are not used for, and the safeguards we apply when using them.
AI-assisted tools are used to support our recruiters and improve administration. They do not replace human judgement.
What we mean by AI-assisted tools
In this statement, AI-assisted tools means software that can help with tasks such as summarising information, drafting text, comparing information, extracting key details, formatting documents or supporting candidate and vacancy matching.
These tools may use technologies sometimes described as artificial intelligence, machine learning, natural language processing or automation.
How we may use AI in recruitment
We may use AI-assisted tools to help with:
- Formatting CVs into an Educated Appointments candidate profile format.
- Creating candidate summaries and employer-facing profile notes.
- Summarising interview notes, call notes, meeting notes or recruitment conversations.
- Comparing candidate experience against vacancy requirements.
- Helping recruiters identify potentially suitable candidates for vacancies.
- Drafting outreach messages, interview preparation notes or vacancy-related content.
- Supporting vacancy adverts, anonymous candidate packs and recruitment administration.
- Organising candidate documents, notes, compliance records and workflow information.
AI-assisted output is treated as a draft or support tool. A recruiter should review the output before it is used, shared or relied upon.
What we do not use AI for
We do not knowingly use AI-assisted tools to:
- Make final recruitment decisions without human involvement.
- Automatically reject candidates without recruiter review.
- Automatically shortlist candidates without recruiter review.
- Make solely automated decisions that have a legal or similarly significant effect on candidates.
- Replace interviews, professional judgement, safer recruitment checks or client decision-making.
- Create facts about candidates, employers or vacancies that have not been provided or checked.
Recruitment decisions, candidate suitability assessments, employer recommendations and candidate submissions remain subject to human review.
Human review and recruiter oversight
AI-assisted tools may help us work more efficiently, but recruiters remain responsible for checking outputs and applying professional judgement.
Where AI-assisted tools are used to support candidate matching, vacancy comparison or profile drafting, a recruiter should consider the wider context, including candidate experience, qualifications, preferences, availability, location, salary expectations and suitability for the specific role.
Employers and clients also make their own recruitment decisions after reviewing candidate information and completing their own recruitment process.
Data used with AI-assisted tools
Depending on the recruitment task, information used with AI-assisted tools may include:
- Candidate CVs, employment history, qualifications and role preferences.
- Vacancy details, job descriptions, briefing notes and employer requirements.
- Interview notes, call notes, recruitment summaries and application records.
- Candidate profile text, anonymised summaries and formatted CV content.
- Recruitment activity notes and workflow information held in our CRM.
We aim to use only the information needed for the relevant recruitment task.
Special category and sensitive information
We take care when handling sensitive information, including right to work status, DBS information, safeguarding information, health information, disability-related adjustments or other sensitive details that may arise during recruitment.
We do not use AI-assisted tools to make final decisions about candidates based on sensitive information. Where sensitive information is relevant to recruitment, compliance, safer recruitment or reasonable adjustment discussions, it should be reviewed carefully by a human recruiter and handled in line with our data protection responsibilities.
Accuracy and checking
AI-assisted tools can make mistakes, miss context or produce wording that needs correction. Recruiters should check outputs before using them.
Where an AI-assisted summary, profile or comparison is used, it should be based on information available to Educated Appointments and should not invent facts, qualifications, experience, salary details, availability or employer requirements.
Candidates, clients and employers can contact us if they believe information we hold or share is inaccurate.
Fairness and bias
We recognise that AI-assisted tools can reflect bias, incomplete information or incorrect assumptions if they are used without care.
Recruiters should use AI-assisted outputs as support, not as a substitute for fair recruitment practice. Candidate suitability should be considered against the vacancy requirements and relevant evidence, not assumptions or protected characteristics.
Where an output appears inaccurate, unfair, irrelevant or inappropriate, it should not be used.
Transparency with candidates and clients
We aim to be open about our use of AI-assisted tools. Our Candidate Privacy Notice explains that we may use secure AI-assisted tools to support recruitment administration, including CV formatting, note summarisation, suitability comparison and recruitment workflow activity.
This statement provides additional information about how those tools may be used in practice.
Candidate rights and requests
Candidates have rights under data protection law, including the right to access personal data, request correction of inaccurate information, object to certain processing and ask for deletion in certain circumstances.
If a candidate has questions about how AI-assisted tools have been used in relation to their information, they can contact us using the details below.
Suppliers and systems
We may use trusted technology suppliers to support recruitment administration, document handling, CRM activity, communication, profile drafting and AI-assisted workflow tasks.
We aim to use suppliers and systems that provide appropriate security and data protection protections for the type of information being processed.
Reviewing this statement
Our use of AI-assisted tools may change over time as our systems improve and as recruitment technology develops.
We will review this statement when we make material changes to how AI-assisted tools are used in recruitment activity.
How to contact us
If you have any questions about this statement, how we use AI-assisted tools, or how we process personal data, contact:
Educated Appointments Ltd
Email: info@educatedappointments.co.uk